For refunds: Please fill in the form below. This is the fastest way to process a refund.
Please ensure you’ve spoken to a member of staff on site before requesting any refund.
If urgent: Please get in touch via chat support below
Enter email connected to Google account, if you signed in with Google
Let us know which food hall/city you're in (some vendors have multiple sites!)
Found on your iBe App 'History' tab
Please add the person's name and job role, if known.
Orders can be found in the 'History' tab on the iBe App
Orders can be found in the 'History' tab on the iBe App, if required
Please note that your email entered above will not be saved anywhere by us, and will only be used to discuss and confirm your account deletion.
After account deletion, you will not be able to sign up for another account with the same email, or using the same username.
Please open chat support below for delivery enquiries