Once everything is set up for you to start accepting orders on the Lightspeed POS system, in a few cases, things may be running quite slowly. In this guide, we'll be showing...
In the case of an unhappy customer, you, as a business, are able to pass the customer on to iBe Support to solve the issue. You can ask them to contact support...
Lightspeed (formerly known as Kounta) is the most common POS system used alongside iBe for taking orders, managing products, and for reporting how many sales you've done. When you sign up for...
Jump to: Location Banner Image Logo/Icon Image Product Images The images you upload to iBe are more important than they may seem at first. Your location's image, banner and location page is the first...
(Note: This feature is still being finalised and is subject to change. Information is correct and relevant as of 05/10/2020, but functionality should not change too much from this point) Accepting orders on...
Creating an account in iBe is the best way to use the app. It allows you to take advantage of all the features of iBe, like saving promotions to your wallets, and...
Jump to: Syncing Products to iBe Adding Products in Lightspeed Adding a Simple Product Adding Images Adding Descriptions Syncing Products to iBe Adding Products to iBe is done by doing a 'Till Provider Sync'...
Disabling your locations removes the location tile from appearing in searches on the iBe app. This is useful when: A location is no longer trading for any amount of time You are...
Promotions are small advert-style tiles that appear on your location pages in the 'Offers' tab, and the main 'Promotions' tab along the bottom of the iBe app. Customers see these promotions in...
Once you've added in your products from your till provider by doing a Till Provider Sync, you're able to toggle what shows on the app from the iBe Dashboard. This applies to...