In the case of an unhappy customer, you, as a business, are able to pass the customer on to iBe Support to solve the issue. You can ask them to contact support...

Jump to: Location Banner Image Logo/Icon Image Product Images     The images you upload to iBe are more important than they may seem at first.   Your location's image, banner and location page is the first...

(Note: This feature is still being finalised and is subject to change. Information is correct and relevant as of 05/10/2020, but functionality should not change too much from this point)   Accepting orders on...

Jump to: Syncing Products to iBe Adding Products in Lightspeed Adding a Simple Product Adding Images Adding Descriptions   Syncing Products to iBe   Adding Products to iBe is done by doing a 'Till Provider Sync'...

Disabling your locations removes the location tile from appearing in searches on the iBe app. This is useful when: A location is no longer trading for any amount of time You are...

Promotions are small advert-style tiles that appear on your location pages in the 'Offers' tab, and the main 'Promotions' tab along the bottom of the iBe app. Customers see these promotions in...

Once you've added in your products from your till provider by doing a Till Provider Sync, you're able to toggle what shows on the app from the iBe Dashboard. This applies to...

Syncing iBe with your till provider is the best and easiest way to update and add any new items to your iBe locations. By completing a sync, you pull through from your...