iBe Features

Explore the ordering platform created by industry veterans.

 

With iBe, you can have an all-in-one solution for table ordering, click and collect and delivery, all at a fraction of the cost of similar systems. It’s simple, consumer and business-friendly, feature-rich, and fits into your current workflow.

 

So how does it work?

Scan

iBe is web-based. No app downloads means faster ordering!

Order

Give your customers the gift of choice, options and add-ons.

Pay

Quick, easy payments with 0% commission on all sales!

Make the ordering process as smooth as possible to enhance your customer experience! Scan QR codes or post links to get to your menu, then let customers order from your table. Order tracking increases transparency, and prevents interruptions.

Join the ever-growing home delivery movement with our dedicated delivery partner Stuart. Pick and choose which items are deliverable, and reduce the delivery cost for customers by splitting the fee with them. 

Join in with the highest growing sector in the hospitality industry at the click of a button! Expand your reach to customers beyond your own four walls, increasing brand awareness and loyalty, all through the same app they use for table ordering.

Make the ordering process as smooth as possible to enhance your customer experience! Scan QR codes or post links to get to your menu, then let customers order from your table. Order tracking increases transparency, and prevents interruptions.

Join the ever-growing home delivery movement with our dedicated delivery partner Stuart. Pick and choose which items are deliverable, and reduce the delivery cost for customers by splitting the fee with them. 

Join in with the highest growing sector in the hospitality industry at the click of a button! Expand your reach to customers beyond your own four walls, increasing brand awareness and loyalty, all through the same app they use for table ordering.

Keep customers coming back

 

 

Loyalty.

Done right correctly.

 

We do loyalty a bit differently, with instant gratification while the customer is still there in your venue. Most other loyalty schemes rely on enticing a customer back after they’ve left the venue on a vague promise of something in the future.

 

We do loyalty properly.

Instant Loyalty

Available to use immediately on a customer’s next order

Tanglible Rewards

No points, no conversions, just tangible monetary rewards visible when ordering 

Choose your Rate

Pick your loyalty rate to set how much people earn on their orders.

Promo, not ‘FOMO’.

 

iBe’s Promotions feature allows for fixed or percentage discounts on orders! Set up single discounts to promote an event, or create recurring discounts for groups of customers to encourage spending and return visits. The possibilities are endless.

up to

72%

increase in first-time customers

up to

1.6x

items bought with a known discount

up to

4x

chance customers will return sooner

White-Labelling Heaven

 

Make iBe Yours

iBe’s customisability allows you to fully personalise your venue’s digital presence. This not only reinforces your brand’s identity, but makes the whole ordering process easier, and much more pleasant on the eye.

Colour-code buttons, elements, toggles etc. to align with your brand in one click

Add your own imagery and designs to products, categories, icons and headers

Re-arrange everything to your liking. Special offers? Get it on the top of the pile!

White-Labelling Heaven

 

Make iBe Yours

iBe’s customisability allows you to fully personalise your venue’s digital presence. This not only reinforces your brand’s identity, but makes the whole ordering process easier, and much more pleasant on the eye.

Colour-code buttons, elements, toggles etc. to align with your brand in one click

Add your own imagery and designs to products, categories, icons and headers

Re-arrange everything to your liking. Special offers? Get it on the top of the pile!

Luxuries you can afford…

Reporting for duty.

Since iBe ties in directly with your existing POS system, you can report on everything that your system supports.

 

Use the data to your advantage, and push your business forward.

All at once.

With iBe’s Multi-Basket Feature, customers can order from everywhere at once in your food hall.

Post-Sale Email

 

iBe’s intelligent API allows you to harness every element of your customer’s journey, so you can target emails based on specific demographics.

 

Visit Dates
Spend Amounts
Items Bought

 

and more!

Reporting for duty.

Since iBe ties in directly with your existing POS system, you can report on everything that your system supports.

 

Use the data to your advantage, and push your business forward.

All at once.

With iBe’s Multi-Basket Feature, customers can order from everywhere at once in your food hall.

Post-Sale Email

 

iBe’s intelligent API allows you to harness every element of your customer’s journey, so you can target emails based on specific demographics.

 

Visit Dates
Spend Amounts
Items Bought

 

and more!

Deliverect + iBe

Connect iBe with over 100+ POS systems with Deliverect! iBe can fit seamlessly into your existing setup, with no additional hardware or messy cables.

 

Receive all your orders through a central device, streamline your staff and organise orders effectively, so you can concentrate on good service!

iBe Dashboard

Your control centre for all things iBe! Customise your visual presence, sync new products, disable out of stock products, and change opening times on the fly.

 

Gain access to a whole host of key features & tools to customise how your products appear, when they appear, and more! 

Support Team

The iBe Support team are here to support you through your iBe journeyWhether it’s technical questions, general enquiries, initial setup, or just a chat!

 

We will even handle all refund enquiries at our end, so you’ll never have to worry! We’ll check with you first with any major issues or concerns, though. 

Auto Email Receipts

Save a tonne on paper with automatic receipts, emailed to customers for each individual order they make. Good for them, you and the environment.

Grouped Locations

Multiple locations in one area? Group them together! Expose your entire venue to customers in a single glance, and let them order from everyone at once.

Customer Communication

Directly let customers know the reason why an order was rejected using a custom message. Customers are more likely to order again, with any recommended amendments!

Timed Categories

Set categories to automatically appear to customers on certain times and dates. Great for happy hour, lunch deals, festive offers, the list is endless!

Automatic Stock Control

Count your stock in your POS system, and iBe will disable products automatically when you run out! Useful for minimising rejected orders and creating demand the next day.

Accepted Payment Cards

iBe accepts major card types like Visa and Mastercard, so customers have the flexibility to pay their own way. Cards are also saved to customer’s accounts for quick checkout.

Google Sign-In

Speed up the sign-up process by allowing customers to log into iBe with their Google account. Quicker sign-up means customers can order faster, and table turnover is massively sped up as well. 

So, shall we get started?