Business Name
Person Being Trained (first, then last name)
iBe Logins
LightspeedLogins
Email Address
Date Trained
Person Giving Training
I have been given my logins for the iBe Dashboard and shown how to use it YesNo
I've been shown how to sync the app to add products YesNo
I've been shown how to manage my location, including how to manage Delivery/Click & collect YesNo
I've added my card details into Stuart to complete the setup for Delivery (if applicable) YesNo
I have been shown how to take products out of stock effectively YesNo
I have been shown how to edit my location details and opening times on each location YesNo
I have been shown how to create promotions YesNo
If applicable, I have been shown how to manage my iBe Ordering Website YesNo
I have been given training on adding products to Lightspeed, and editing their names, prices, descriptions and images YesNo
I've been told the brand/image guidelines for products YesNo
I've been shown the Lightspeed POS and how to log in and manage devices YesNo
I have been trained on how to accept and manage orders in Lightspeed YesNo
I have been told about the iBe support channels and shown the FAQs page YesNo
I have been told about what to do in case of customer issues, such as refunds and complaints YesNo