Business Name

    Person Being Trained (first, then last name)

    iBe Logins

    LightspeedLogins

    Email Address

    Date Trained

    Person Giving Training

    I have been given my logins for the iBe Dashboard and shown how to use it
    YesNo

    I've been shown how to sync the app to add products
    YesNo

    I've been shown how to manage my location, including how to manage Delivery/Click & collect
    YesNo

    I've added my card details into Stuart to complete the setup for Delivery (if applicable)
    YesNo

    I have been shown how to take products out of stock effectively
    YesNo

    I have been shown how to edit my location details and opening times on each location
    YesNo

    I have been shown how to create promotions
    YesNo

    If applicable, I have been shown how to manage my iBe Ordering Website

    iBe Ordering website link (if applicable)

    I have been given training on adding products to Lightspeed, and editing their names, prices, descriptions and images
    YesNo

    I've been told the brand/image guidelines for products
    YesNo

    I've been shown the Lightspeed POS and how to log in and manage devices
    YesNo

    I have been trained on how to accept and manage orders in Lightspeed
    YesNo

    I have been told about the iBe support channels and shown the FAQs page
    YesNo

    I have been told about what to do in case of customer issues, such as refunds and complaints
    YesNo