Business Name

Person Being Trained (first, then last name)

iBe Logins

LightspeedLogins

Email Address

Date Trained

Person Giving Training

I have been given my logins for the iBe Dashboard and shown how to use it
YesNo

I've been shown how to sync the app to add products
YesNo

I've been shown how to manage my location, including how to manage Delivery/Click & collect
YesNo

I've added my card details into Stuart to complete the setup for Delivery (if applicable)
YesNo

I have been shown how to take products out of stock effectively
YesNo

I have been shown how to edit my location details and opening times on each location
YesNo

I have been shown how to create promotions
YesNo

I have been given training on adding products to Lightspeed, and editing their names, prices, descriptions and images
YesNo

I've been told the brand/image guidelines for products
YesNo

I've been shown the Lightspeed POS and how to log in and manage devices
YesNo

I have been trained on how to accept and manage orders in Lightspeed
YesNo

I have been told about the iBe support channels and shown the FAQs page
YesNo

I have been told about what to do in case of customer issues, such as refunds and complaints
YesNo